-- Website: www.inv.tech
-- UX Demo (60 secs): www.inv.tech/demo
-- Digital Assembly Line Demo: www.inv.tech/daldemo
-- Client Web App Demo: www.inv.tech/clientappdemo
-- Culture Demo: www.inv.tech/therealdeck
-- Publications (Reports, Metrics, others): www.inv.tech/publications
We are Invisible’s Growth Team. We solve problems at scale so they never happen again. At our best, we solve problems before they happen. How?
-- Invisible is a world-changing company and the Growth Team is responsible for creating the systems that will launch Invisible into the stratosphere
-- Exponential gains from systems > Short term linear work > Systems for system's sake
-- Consistent feedback is key - we are addicted to learning and getting better
-- What one of us knows, all of us should know
-- Every new mistake is a learning opportunity
-- Distributed approaches and centralized intelligence merge. Each teammate is constantly innovating and trying something new. Every mistake is prevented by all. Every success is learned by all.
-- Each of us contains the sum of the knowledge, intelligence, and creativity of our entire team.
-- We evolve and mutate constantly like an organism, identifying successful and problematic tactics and incorporating ideas from any source.
-- Polymaths and independent thinkers
-- Someone who is unlike anyone else on the team
At Invisible, customer success is the core company strategy for Growth.
The Support Agent will be responsible for handling all client Support tickets/escalations and resolving them adequately in a timely manner so that all clients are able to achieve their success state using Invisible. All team members look to customer success for input across all key decisions.
Responsibilities will include:
The position is full-time: 40 hours a week. Pay is up to $6 an hour.